For my troubles, I've been offered a $25 store credit. CASANDRA M. was extremely helpful in seconds. Hi Bethany, Is Lucy In The Sky Legit & Ethical? Is It Really Trustworthy? (2022) Thanks for your feedback. Thankfully I was smart enough to purchase via PayPal and after 2 months I received my money back from PayPal. Ordered 4 dresses in August 2022 for several events (totaling over $300). -Kate. I emailed on 9/16 noone has contacted me. She answered all the questions we had quickly and gave good advice. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. After I explained the situation, they repeatedly insisted they would only offer me a store credit despite not carrying my actual size. Do you agree with Lucy in the Sky's 4-star rating? Unfortunately many people fall for their intentionally obtuse return policy, but from someone who had a valid return, it took over a month to get my refund returned to my credit card, and I only received it then because I reached out to support multiple times. Yes. She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. Thanks for your feedback. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky They are constantly moving as not to get found. I feel tricked and pissed off. Their trendy collections are always changing and they offer many sales. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. If anything else you can email us at resolution@lucyinthesky.email-Kate. Review. Hi Jay, AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paidevery 2 weeks, over 6 weeks. Please contact us via Live Chat for 24 hour customer care. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Our business hours are 8am to 4:30pm Pacific Time, Monday to Friday, excluding U.S Public Holidays. Phone Email. Yes, the one dress I never received was . LUCY IN THE SKY Help Centre Verification can help ensure real people write reviews about real companies. We do our best to make it transparent as we do indicate them on our FAQ and on every individual dress page. Horrible customer service. "lucy in the sky. Back in London Lucy has a choice - stay with James or pine for Nathan, who's far away. Lucy in the Sky Liverpool Claimed Review Save Share 333 reviews #16 of 1,353 Restaurants in Liverpool Cafe British Vegetarian Friendly Exchange Street East Unit 2, Imperial Court, Liverpool L2 3PQ England +44 151 236 9447 Website Open now : 09:00 AM - 3:30 PM COVID-19 update: See the added health and safety measures this property is taking. The email is a series of jokes about the customer service of a fictional company Lucy in the Sky. We cover the cost of all domestic return shipping for all styles. We would love to help assist you with this issue. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Live chat is never available, no phone # to call to speak with anyone, and does not reply to e-mail! You can email us at resolution@lucyinthesky.email so we can further assist you. I did the Level 2 Customer Service Practitioner course. GetHuman does not work with Sky's customer support operations, directly or in any . Prom season is here, and you deserve to look and feel amazing for your big party! Hi Sonam, Thanks for your feedback. , over 6 weeks. -Kate Advertisement SR Sydney Rose 1 review US Nov 3, 2022 Happy with my first dress but they need a better return policy I absolutely love the first dress that came in the mail, it is gorgeous and compliments me very well. Depending at which stage your order is at, we may be able to adjust it accordingly. Hi Natalie, We do not provide information to these agencies or companies for marketing or commercial purposes. Anyone can write a Trustpilot review. I HIGHLY recommend NOT ordering from this place. Article created 4 years ag I messed up my address and they were quick to help and fix my mistake. Shipping is free worldwide over US$75 and US$4.90 under US$75 for United States Orders, and US$6.90 for International Orders. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. These used to work but not sure if they are still valid numbers. The woman who emailed me back gave no explanation to why my dresses didn't come and only told me that she cancelled my order. - Kate, Hi Gosset! Contact Sky | Fastest, No Wait Time - GetHuman Great experience :). I HAVE MY TRACKING NUMBER. I wear a size 12, and the size 12 they shipped me barely fit over one leg. -Kate. Contact our Customer Support Team - LUCY Knowledge Base Lucy In The Sky Midi Dress - Black - Alice. We will not be liable if for any reason this Website is unavailable at any time or for any period. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Update 2/28 - Kate, I already received a response earlier today from your 'resolutions' team and they refused to refund for the 2nd dress. As of 10/10 it hasn't even shipped, although they charged my credit card immediately. Products used:I ordered a dress that NEVER was shipped. They have a wide variety of clothes and accessories for men, women, and children. If I do not get a refund, I will be disputing the charge on my credit card! I chatted with Maria D. about my order and she was extremely helpful and answered my questions promptly and clearly. If you ever need sizing help please email us at resolution@lucyinthesky.email so we can better assist you. Lucy in the Sky is an online fashion store that offers clothing and accessories for the life of the party. Technical support. Glad that our Customer Service was able to help with your returns! If you want to make a complaint to the Sky customer service team, they can be reached on . Late for the sky customer service - eayfli.webdesignsolution.info All international orders are shipped with DHL International Packet Plus. These numbers are generally staffed between the hours of 7 am to 11 pm every day. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? To name a few, the wrong item was delivered, the package took over a month to be shipped, and customer service was unprofessional and slow. What a terrible return policy for a online store. -Kate. In order to have an account with AfterPay, you must: - Have a valid and verifiable mobile number, -Use a US Mastercard or Visa credit or debit card to make a purchase. However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. In November 2022, I ordered for dresses from Lucy in the Sky. The best things about working as a Sales Advisor at Sky Leeds, with Lucy September 9, 2021 / in Contact Centre & Operations / by jhawkins2. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. I ordered a dress from Lucy in the Sky for an outfit for a football game at my college this year. Do you agree with Lucy in the Sky's 4-star rating? We do not do direct exchanges, but you can use the store credit you will receive to reorder a style in a preferred color/size. Besides that, the customer review rating on Better Business Bureau is 2.8-stars. All orders ship out of Los Angeles, we design all of our styles in-house. All of our styles are designed at our offices in Los Angeles, and produced excusively in-house domestically and internationally. Us either! Hi Teagan, Thanks for your feedback. How would you even know if something would fit or if you'd like the quality? where you can enter your landline number to check the service. By December they were all expected to arrive, but none of them had even shipped. This policy is effective from 01/01/2016. For example, the Trustpilot rating is 4.2 stars, which is an average of over 6,000 reviews. I will definitely order from this website again. Store credit only. All orders are subject to availability and confirmation of the order price. We had the same issue. We use dedicated people and clever technology to safeguard our platform. Delivery date was Feb 17-24th. Shein has better quality than this garbage! Not sure why they think someone would want to keep ordering dresses from their site and hoping that it fits or they are stuck with the purchase or a merry go round of returns. Casandra is literally the best person everI was struggling on how to figure out my store credit because I couldn't find the email but she merged my credits for me and helped me get my money back!! This will be automatically applied to your account attached to the email address used for the order. I ordered a dress on 9/18. Don't take the risk and give them your money. I can always count on you for the best quality and accurate fit. Worst experience. Since Sky contact numbers change every time you look at the Sky help pages, you can call the general Sky customer service number 0333 7591 018 which is open Monday to Sunday from 8.30am to 11.30pm. Lucy In The Sky Login. Please email us at resolution@lucyinthesky.email so we can assist you further. Lucy never replied to me or PayPal. You can email us at resolution@lucyinthesky.email! Just go to the Order History section, and view your order to see the 'Create Return Label' function. In the unfortunate situation that a style is faulty or any other similar issues, we we would give you the option of store credit, an original payment refund or the reimbursement of any repair costs. -Kate, Lucy in the Sky is an absolutely horrible company. Not only was she patient but she was quick and so attentive. Hi Kristina, Thanks for your feedback. I am beyond disappointed in this company and its respect for its customers. . Hi Mike, Thanks for your feedback. Lucy in the Sky - Wikipedia Copyright 2023 Lucy in the Sky inc. All rights reserved. Please email us at resolution@lucyinthesky.email if anything else. If you have any further questions or concerns please email us at resolution@lucyinthesky.email so we can assist you sooner. Free Returns for United States Customers. LUCY IN THE SKY - YouTube - Kate. This is a generic card error - this means that your bank is rejecting the transaction at this time. Yes, it says so on the website -- READ THE FINE PRINT. Critic England, United Kingdom. You must not misuse this Website.

Myers Park Country Club Board Of Directors, Motorcycle Accident On 287 Today, Sacramento Police Department Salary, Articles L